New office
LPPA moves to new office in County Hall, Preston
About us
As one of the UK’s leading pension administration companies, at LPPA we support over 2,100 employers and 660,000 members of Local Government, Police and Firefighters’ pension schemes.
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What do we do?
- We help people make sense of their pension.
- We provide pension administration support to members, employers and clients.
- We resolve pension queries and make it easy for people to manage their pension.
Committed to excellence
Every day, we do our best to make the pension process simple, straightforward and stress-free.
Forward thinking
With the help of market-leading knowledge, we come up with new ways to make life easier for our members.
Doing the right thing
We listen carefully to feedback, respond quickly to enquiries and go out of our way to make sure everything runs smoothly.
Working together
We work with 18 clients, over 2,100 employers and 660,000 members to make pension administration easier.
Our story
June 2023
Automation begins
LPPA’s first key automated pension administration process is rolled out.
January 2023
Cyber Essentials certified
LPPA is certified with Cyber Essentials Plus – a government-backed scheme set up to protect UK businesses from cyberattacks.
December 2022
UPM goes live
UPM, PensionPoint and the UPM employer portal live for all clients.
January 2022
UPM roll out begins
LPPA starts to roll out its new pension administration system (UPM), which includes PensionPoint (new member portal) and the UPM employer portal.
December 2021
LinkedIn launched
LPPA Pensions LinkedIn channel launched.
September 2021
PASA accredited
LPPA becomes a member of the Pensions Administration Standards Association (PASA), which aims to improve the quality of UK pensions administration services.
June 2021
Happy birthday!
LPPA’s first Birthday.
April 2021
YouTube launched
LPPA YouTube channel launched
April 2021
Scam pledge signed
LPPA signs pledge, set up by The Pensions Regulator, to help combat pension scams.
December 2020
LPPA Pensions
lppapensions.co.uk website launched – to support members and employers with their everyday pension administration queries.
November 2020
Combating pension scams
LPPA joins the Pension Scams Industry Forum, an industry-wide forum to tackle the problem of pension scams.
June 2020
LPP split
LPP is split into two independent companies – LPPI (Local Pensions Partnership Investments) and LPPA (Local Pensions Partnership Administration).
April 2018
My Pension Online
LPP’s secure member portal (My Pension Online) is launched.
2017
Havering and Kent Fire & Rescue Service
Havering Pension Fund and Kent Fire and Rescue Service join LPP as new clients.
From April 2016
LGPS pools
LPP one of eight LGPS pools is established to support a number of Local Government, Police and Firefighter Pension Schemes.
April 2016
LPP / LPPI launched
LPP and LPPI are launched – Lancashire County Council (LCC) and London Pensions Fund Authority (LPFA) join together to combine their funds.
2015
Government plans
The government announces plans to create pools from 89 Local Government Pension Schemes (LGPS) to attract investors.
Environmental responsibility
We like to keep one eye on the environment. By using online portals to send and receive customer information, we help to reduce paper and our carbon footprint.
Our social responsibility
We support people from all walks of life – from different ages and cultures to different occupations and financial situations.
Our sister company, LPPI, has also committed to achieve net zero emissions by 2050.
A few kind words from our members
Like what you see?
Why not view our vacancies and join the LPPA team?
