Remedy communication plan

The key communications for the age discrimination remedy are outlined in the plan below. Each audience has its own colour (see key) and you can click on the individual items for more information.

Remedy communications plan 2023-25

Members
Employers
Clients
All Audiences
  • Firefighter round table

    Week commencing 17 April – to discuss remedy approach.

  • Police round table

    26 April – to discuss remedy approach.

  • Civica board meeting

    Attended by all Civica clients.

  • Civica technical meeting
  • Firefighter round table

    Matthews retained firefighter consultation.

  • Civica board meeting

    Attended by all Civica clients.

  • Civica board meeting

    Attended by all Civica clients.

  • Civica board meeting

    Attended by all Civica clients.

  • Civica board meeting

    Attended by all Civica clients.

  • Civica board meeting

    Attended by all Civica clients.

  • Civica board meeting

    Attended by all Civica clients.

  • Civica board meeting

    Attended by all Civica clients.

  • Civica board meeting

    Attended by all Civica clients.

  • Civica board meeting

    Attended by all Civica clients.

  • LGA communications meeting

    Nationally agreed templates – RSS and accompanying letter.

  • LPPA client forum
  • Employers practitioners conference
  • Data collection email (LG)

    Data collection email sent to all LG employers

  • Data collection email (LG)

    Data collection email sent to LG clients (regarding Teachers scheme)

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update
  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Monthly report update

    The LPPA client monthly report provides an update on operational performance, including regular remedy updates.

  • Data collection email Firefighters

    Data collection reminder email sent to firefighter clients.

  • Retired member newsletter

    Retired member newsletter available online and emailed to all contactable members (includes links to Remedy pages).

  • Pension Pulse bulletin

    Includes employer update on Remedy.

  • Pension Pulse bulletin

    Includes update on Remedy.

  • Active/deferred member newsletter

    Available on LPPA website and emailed to all contactable members (will include Remedy update).

  • ABS statements issued

    Uploaded to PensionPoint with message included to say Remedy NOT applied. Emails and paper copies sent to members (depending on preference).

  • Client update on data cohorts

    Email sent to clients explaining split of members into different Remedy cohorts. Email to be sent 23 June.

  • Member warm-up letters (Firefighters)

    Explaining what members can expect and when. These letters will start to be sent week commencing 28 August July.

  • Remedy web page

    Remedy dedicated client web page.

  • Client roadmap updated

    Roadmap hosted on Remedy dedicated client web page.

  • Client roadmap updated

    Roadmap hosted on Remedy dedicated client web page.

  • Client roadmap updated

    Roadmap hosted on Remedy dedicated client web page.

  • Client roadmap updated

    Roadmap hosted on Remedy dedicated client web page.

  • Client roadmap updated

    Roadmap hosted on Remedy dedicated client web page.

  • Client roadmap updated

    Roadmap hosted on Remedy dedicated client web page.

  • Client roadmap updated

    Roadmap hosted on Remedy dedicated client web page.

  • Client roadmap updated

    Roadmap hosted on Remedy dedicated client web page.

  • Client roadmap updated

    Roadmap hosted on Remedy dedicated client web page.

  • Review Remedy web pages

    Roadmap hosted on Remedy web pages: Firefighters and Police.

  • P60s available on PensionPoint

    Not including age discrimination remedy.

  • ABSes available on PensionPoint

    Wording included to explain that they do not include age discrimination remedy.

  • Fire & Police web calculators on PensionPoint

    Including age discrimination remedy calculations.

  • Remedy rectification starts on PensionPoint

    Including age discrimination remedy calculations.

  • LPPA letters review to accommodate remedy.

    Including age discrimination remedy calculations.

  • Client email re cohort groups

    Including age discrimination remedy calculations.

  • LGPS round table

    21 June 2023 – to discuss draft remedy regulations.

Our communication plan provides up-to-date timings on the key around the key Remedy communications from 2023 -2025. Click on the boxes for more information.

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