Spring Newsletter 2022
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A message from Jo
We’ve all seen our fair share of changes over the last 12 months, many of which have been out of our control. But at LPPA, we try to focus on those areas where we can make a positive difference – such as bringing you more effective ways to manage your pension.
Some of you may have already had an email about PensionPoint – our new online portal, where you can view your pension details in just a few clicks. Others will be getting an email from us later in the year. Don’t worry, when it’s time to register, we’ll make sure you have everything you need to get started.
This is just one of the changes we’re introducing to make your life easier. And to help us get it right, we’ve created a Member Panel, made up of members from across all the schemes we administer. We get feedback throughout the year and talk about ways LPPA can make improvements on how we communicate with our members.
In this Spring 2022 newsletter, we’ve tried to cover off all the latest news and developments, but we also wanted to share some tips, ideas and inspiration on how to make the most out of your retirement.
I hope you enjoy the content and please take a moment to pass on your feedback, we’d love to hear your thoughts.
Best wishes
Jo Darbyshire
Managing Director, LPPA
Jump to article...
- 2022 P60s
- Pension pay dates
- PensionPoint
- Is your pension ready for a spring clean?
- Your latest pension increases
- My journey to retirement
- Are you thinking of moving abroad?
- Age discrimination update
- Life is for Living update
- Taking care of your health and wellbeing
- Ill health and your pension
- Tax and your pension
- Ask the Expert
- Have you nominated your beneficiary?
- Putting members first
- GDPR and Data Protection
- We’re on YouTube!
2022 P60s
With the new financial year starting on 6 April 2022, we’re pleased to confirm that your electronic P60 will be available to view on your secure online account by 31 May 2022.
Pension pay dates
If you want to plan your pension pay dates for the year ahead, here are those all-important dates for your diary.
PensionPoint
If you haven’t already heard, PensionPoint is our new online pension portal, designed to make your life easier.
Is your pension ready for a spring clean?
In order for us to help you get the most out of your pension, it’s important that you keep us updated with any changes in your personal circumstances.
Your latest pension increases
The government has approved the rate of increase for all public service pensions.
My journey to retirement
Here’s an interview with one of our members who chose to become a Ski instructor after retiring from the police – thanks to some lifestyle changes and sensible retirement planning.
Are you thinking of moving abroad?
Did you know, 12% of people over 55 in the UK plan to move abroad to retire.
Age discrimination update
You may be aware of a recent age discrimination ruling that has had an impact on members of certain workplace pension schemes.
Life is for Living update
What does retirement mean to you? This was the question we asked on our Life is for Living retirement campaign, which we launched last year.
Taking care of your health and wellbeing
In your retirement it’s more important than ever to take care of yourself, both mentally and physically.
Ill health and your pension
According to research in 2021 from the Trade Union Congress, one in eight people are forced out of work due to ill health before reaching state pension age.
Tax and your pension
While all pensions are subject to tax deductions, the amount of tax you pay in your retirement depends on your personal circumstances and any other income you might have.
Alison Marsh
Retirements Team
How long have you worked for LPPA?
I started working for the Pensions Department in June 2012; at the time this was under Lancashire County Council and has now become LPPA. I initially worked on the Data Team and moved to Pensions Casework from April 2013.
What do you enjoy the most?
I enjoy training and helping new staff to learn and develop their skills. I also enjoy the variety of work as in my current role I still process cases relating to retirement, but I am also given the opportunity to do other things as well like training and helping to support the team.
What’s the hardest thing to deal with in your role?
At the moment, we're having to change the way we work, because we’re in the process moving over to a new administration system. It’s particularly difficult trying to split my time between processing and supporting the team, but I know the new system is going to have a positive impact on members, so it’ll all be worthwhile.
What tips do you have for our members which could improve their experience?
If you’re still working, speak to your employer about your retirement to request estimates. Also, visit our website as there is a lot of useful information on there about the retirement process that may help you make decisions – both before and after retirement.
What do you do to ensure good member service?
I try to be honest, and I always try to do what I say I am going to do and when I am going to do it.
Any other good tips?
Make sure you advise us if you change your address / email address details. And if you’re in the process of retiring, dig out a copy of your birth certificate, marriage certificate and any other documentation that may be relevant. It’s useful to have these to hand, as they may be needed to update our records.
Have you nominated your beneficiary?
You can nominate any person or organisation and it doesn’t have to all go to one place.
Putting members first
At LPPA, we know how important it is to get our communications right and provide the best possible service for our members.
GDPR and Data Protection
If you’re wondering how we look after your data, you can learn more about it here.
We’re on YouTube!
Did you know we have our own LPPA YouTube channel?
Would you prefer the newsletter as a pdf?
Click to download the newsletter.